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Shipping & Delivery

Effective Date: January 2026

At CookWeco, we want every order to arrive safely and on time. This Shipping Policy outlines how we process, handle, and deliver your purchases from www.cookweco.com.

1. Order Processing

Orders are typically processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next business day.

If there is a delay due to high order volume or inventory issues, we’ll notify you via email.

2. Shipping Rates & Delivery Times

We offer several shipping options based on your location. We currently ship within the United States only.

  • Standard Shipping (U.S.) – 2–5 business days

Shipping rates are calculated at checkout and may vary based on order size, destination, and selected carrier.

3. Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24–48 hours for the tracking number to activate.

4. Shipping Carriers

We ship within the United States using trusted carriers such as USPS, UPS, and FedEx.

5. Delays & Damages

If your package arrives damaged, please contact us at contact@cookweco.com within 7 days of delivery. Include your order number and photos of the damaged item(s). Claims submitted after 7 days may not be eligible for review.

6. Incorrect Addresses

Please double-check your address before confirming your order. CookWeco is not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.

7. Lost or Missing Packages

If your order tracking shows “delivered” but you haven’t received it, please check with your local post office or delivery service. If the issue persists, contact us at contact@cookweco.com — we’ll do our best to help.